Bookings and calendar
One calendar that covers every place you list. Booked dates close themselves everywhere, prices follow the season on their own, and two people cannot take the same nights.
The same old problem
Anyone who rents knows it by heart: the same room is on sale on three different sites, and every booking sends you scrambling to close those dates on the others. Until one day, through a slip or a few minutes' delay, two bookings land on the same bed. Somebody then has to be turned away, and you pay for it twice over, in money and in reviews.
On Roraima there is one calendar. When a booking is confirmed the dates close, and that closure travels out to the channels you have connected. When another channel sells first, those dates disappear from your Roraima calendar instead.
The link is made with iCal, the standard format almost every booking portal speaks. In practice: you paste the other site's calendar address into Roraima, and give that site your Roraima calendar address. From then on booked dates travel both ways on their own, with nothing to copy across by hand.
Two people, the same nights
The nastiest case is two customers buying in the same minute. Roraima handles it in two stages.
- At the basket the dates are set aside for a quarter of an hour. If payment does not arrive in that time they release themselves and go back on sale.
- At payment availability is checked once more, and nobody can slip in while that happens. If someone paid a moment earlier the transaction stops rather than creating the mess.
It is a safeguard you never have to remember to switch on: it applies always, on every bookable product.
The price is not always the same
A week in August is not worth a week in November, and the calendar knows it. Set a base price, then bend it for whole periods or for single days:
Seasons
High, low, bank holidays: define the period once and the price you want on it, and you are done.
Single days
A weekend with an event in town, a night you want to charge more for: change that one day and nothing else.
Last minute
If a date is coming up and nobody has taken it, you can let it drop rather than let it go empty.
Your own blocks
Maintenance, personal use, a weekend you are keeping: close the dates and nobody can book them.
The customer, for their part, always sees the total worked out for the dates they picked, tax included. No surprises at the payment screen.
By the night, or by the hour
Not everything sells by the night. A meeting room, a court, a workshop sell in time slots, and the calendar changes shape: instead of days it shows the free hours of that day.
The rest follows. A stay has a check-in and a check-out worth talking about; a two-hour slot does not, and that part can be switched off entirely. You decide product by product, not for the whole business.
Bookings that came another way
Some bookings arrive by phone, through a friend, or from a channel that will not connect. You can enter them by hand: the dates close like all the others and the guest joins the normal run of things, with their messages and their entry codes, even though the money changed hands elsewhere.
When somebody cancels
The cancellation rules are yours, and they hang on how close to arrival the cancellation lands: the later somebody pulls out, the less comes back to them. The rule is spelled out at the moment of purchase, so the customer knows where they stand and you are not negotiating it case by case.
Put your first date on sale
Start with one property or one space, with its calendar and its price. The rest can follow when you need it.
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