Roraima Vendor Guide
Manage your Authorized Supplier requirements
What this page is for
The Installer Profile tab shows your activity, profile status and operating country, and tells you what Roraima needs before you can sell devices, offer installation services, or both. The same rule applies in every country.
Menu path
Vendor Back Office → account menu → Seller information → Installer Profile
The tab appears only for an Authorized Supplier. If it is not available, this account does not use the Authorized Supplier workflow.
What you need to operate on Roraima
The box at the top of the tab lists the proofs for your activity and shows the status of each one.
| Activity | Proofs required |
|---|---|
| Seller | A verified VAT number |
| Installer | A verified VAT number and the signed installation qualification declaration |
| Both | Both proofs |
Verify your VAT number
The box reads the VAT number entered in the General tab of Seller information. Select Verify the VAT number to look it up in the European VAT number register. When the register confirms it, the status becomes Verified in the European VAT number register and your activity can become active without waiting for Roraima.
The register does not list every business: registration is not automatic in every country, and businesses outside the European Union are not included. If the number is not found, upload a document showing your VAT number instead, as described below. Roraima then reviews it. If the VAT number field is empty, the button asks you to complete it first. Wait about a minute between two checks.
Sign the installation qualification declaration
Installer and Both profiles also show the Installation qualification declaration. Read the text, tick I have read the declaration and I sign it on behalf of the company. and select Sign the declaration. The status then shows the signing date. By signing, your business states that it is qualified, under the laws of the country where it operates, to install the systems required by the services it offers.
Roraima does not ask you to upload an installation licence. Company register extracts, sales authorisations, professional register entries and certificates can be attached, but they do not replace the VAT number or the declaration.
Change your activity
Your activity can be Seller, Installer or Both. Choose the new type under Change activity type and confirm with its own button. The VAT number is the same for every activity; if the new activity includes installation, sign the declaration after the change. The section is not available while the profile is still under review.
Upload documents
Business documents
| Label | Purpose | Instruction | Condition |
|---|---|---|---|
| Document type | Identifies the document | Choose VAT number, Chamber of Commerce registration, Sales authorization, Professional register enrollment or Other | Always |
| Document number | Records its reference | Required for a VAT number document: enter the VAT number shown on it | Required for VAT number |
| Issuing authority | Identifies who issued it | Enter the issuing body when applicable | Optional |
| Expiry date (optional) | Lets Roraima track expiry | Leave blank when the document does not expire | Optional |
| File | Provides the evidence | Upload PDF, JPG or PNG, up to 10 MB | Always |
Only a VAT number document proves your VAT number, for example the certificate that assigned the number or a company register extract showing it. The other types are attachments.
Other certificates (optional)
| Label | Purpose | Instruction | Condition |
|---|---|---|---|
| Certificate type | Names the certificate | Enter the certificate name | Optional section |
| Certification number | Records its reference | Enter the number shown on the certificate | Optional section |
| Issuing authority | Identifies who issued it | Enter the issuing body when applicable | Optional |
| Expiry date (optional) | Lets Roraima track expiry | Leave blank when the certificate does not expire | Optional |
| Certification file | Provides the evidence | Upload PDF, JPG or PNG, up to 10 MB | Optional section |
The document table also lists two automatic rows, VAT number (European register) and the signed declaration. They have no actions. Updating an uploaded document sends it back for review. Use the upload and action buttons in this tab; the page-wide Save button does not submit these controls.
Conditions
The operating country is shown in the tab and is not changed here. The My authorisations table in the General tab shows each activity with its country, status, grace-until date and reason. When a proof expires or is refused, the activity stays operational for a 30-day grace period and is then suspended until a valid proof is in place.
Related guidance
Read Offer an IoT device or Offer an installation service for the offer you intend to publish. Read Product safety and territorial access when product requirements or territorial status affect availability.