Product safety and territorial access

What this page is for

Some offers need product-safety information, a current territorial status, or both before they can remain available. The page helps you recognise which requirement applies to your offer.

Menu path

Vendor Back Office → Seller Tools → My IoT products → edit a physical product → Product safety

Your territorial status is shown in the company profile. It is not a separate self-service request page.

Complete product safety information when it appears

The Product safety tab applies to physical products. Enter the manufacturer information, product identification, relevant conformity marks and clear safety warnings shown for the device.

If the manufacturer is outside the European Union, complete the additional European responsible-person information requested by the page.

Read territorial status in the profile

Your operating country and the status of each relevant activity are shown in My authorisations in the General tab of Seller information. Each row shows the activity, country, status, grace-until date and reason. The status tells you whether the activity is active, still being reviewed, in a grace period, suspended or refused.

Keep your VAT number proof current and, if you install, keep the installation qualification declaration signed; an activity whose proof expires stays operational for a 30-day grace period. When a requirement is resolved, review the offer and activate it deliberately if it is ready again.

Conditions

Product safety appears only for physical products. Territorial conditions differ between an Owner structure, device sales and installation services. The operating country is shown in the profile and is not changed from this guide page.

Related guidance

Read Offer an IoT device before offering a device, Offer an installation service before offering installation work, and Manage your Authorized Supplier requirements to verify your VAT number, sign the declaration and update supplier documents.