Use the Authorized Supplier dashboard

What this page is for

The Authorized Supplier dashboard is where an approved supplier pairs with customers and, after selecting one, accesses the customer work areas that the delegation permits.

Menu path

Vendor Back Office → Delegations → Authorized Supplier dashboard

The dashboard opens on the pairing tab.

Share the pairing code safely

The pairing tab shows your current pairing code and its exact expiry time. Each code is valid for 72 hours. When it expires, the dashboard displays a new current code automatically. Share only the code currently shown with the customer who needs to authorise you. Use the copy action when helpful.

Generate a new code only when the current one should stop being usable. Existing customer delegations remain active and are not changed by code rotation.

Select a customer before working

After a customer authorises you, the customer appears in Your customers. Select the customer to open Devices, Scenarios, Products, Activity log, Cloud accounts and Gateways.

Without a selected customer, only Pairing is available. Stop managing leaves the current customer context without removing the delegation. Remove customer ends the delegation and requires a new authorisation before you can work for that customer again.

Conditions

This dashboard is for Authorized Suppliers. Devices and Scenarios allow work for the selected customer. Products, Activity log and Gateways are read-only. Cloud accounts are read-only apart from the connection Test action.

Related guidance

Read Work for a customer before changing a customer's devices or scenarios. Keep Manage your Authorized Supplier requirements current so your supplier access remains ready.