Guides for short-term rentals, B&Bs and hourly spaces

Notifications for those managing property. If you manage properties for other people, the emails that really matter are the ones you get today: a new booking, a guest about to arrive, or a message that failed to send. You shouldn't be bothered with emails about the owner's bank account, and they certainly shouldn't stop receiving them either.

Delegate your property management while retaining full control of your earnings. The person who owns a property and the person who manages it day-to-day are not always one and the same. If both roles share the same password, it is only a matter of time before the accounts get muddled.

Your property page, your own channel. Having a dedicated channel doesn't mean setting up yet another portal. It means your guests book on a page where it is just you, with your prices, your house rules, and your contact details.

Guest verification at your property, powered by Roraima Hub. You can review identity document videos yourself from the comfort of home. However, if you would prefer a device on-site to handle the face-to-document comparison for you, that is exactly what Roraima Hub is for.

A video of the ID, before the guest even arrives. If you manage rentals remotely, you have likely asked yourself the same question: is the person at the door actually the one who made the booking? A photo of an ID card taken in a rush at night is rarely useful if no one actually checks it properly.

Taking your property off the market without switching it off completely. Sometimes you need to take a property off the market for a while, whether it’s for renovations, a quiet season, or because you’re using it yourself for a month. Removing your listings while keeping your communication channels open is trickier than it sounds, especially if the two functions are tied to the same switch.

A guest has requested a date change. It is up to you. It is not at all unusual for a guest to ask to shift their dates by a day or two. The real challenge is managing that change without leaving gaps in your calendar, without having an access code that remains active for the wrong dates, and without money moving behind your back.

Lights and water heaters switch off upon departure. Leaving the water heater on for three days for no reason isn't a disaster. It is, however, a bill that keeps repeating itself every time someone checks out while you are elsewhere. The same routine, every single time: lights, hot water, the gate.

The tourist tax is paid by the guest directly through their personal page. In many Italian towns, anyone staying in a hotel, guesthouse, or short-term rental is required to pay a nightly fee, and it is the host's duty to collect it. Trying to handle this at checkout, in cash, while guests are already trying to load their bags into the car, is the easiest way to forget about it or get into an awkward argument over change.

Guests pay directly to your account. When you use major booking portals, someone else collects your guests' money and passes it on to you whenever they see fit. In the meantime, they hold onto it. It is a difference you really feel at the end of the month, and it goes well beyond just the commission fees.