Guides for short-term rentals, B&Bs and hourly spaces

A misspelt surname, a single digit wrong in a document number, or a guest deciding to stay two nights longer than planned. Sooner or later, you’ll realise you’ve made a mistake after the guest registration form has already been submitted, and the question is always the same: can I fix it?

From 1 April 2025, anyone renting out a furnished apartment for tourist use in Liguria, Italy, must report guest arrivals and departures via the ROSS 1000 portal. This guide explains who is required to comply, the deadlines, the penalties for missed entries, and how to access the system.

In Sardinia, Italy, every accommodation provider and holiday rental host is required to report guest arrivals and departures to the regional authorities, and they must do so promptly, within twenty-four hours. The official portal for this is SIRED - ROSS 1000. This guide explains who is subject to this requirement, the potential risks of non-compliance, and how to obtain your login credentials.

If you rent out rooms or apartments to tourists in the Lazio region of Italy, you are required to report the number of guest arrivals and the length of their stay to the regional authorities. This is done via the ROSS 1000 Lazio portal. This guide explains who is subject to this requirement, the deadlines, the potential penalties, and how to access the system for the first time.

A single property: manage it yourself. Not every property has a dedicated manager, a permanent installer, and three different channels to juggle. Many owners have just one place, and they handle everything themselves. That scenario isn't just a scaled-down version of the professional setup, it is the most common one, and the dashboard needs to be up to the task.

Changing room access for class bookings. In a small gym, the changing room is often where the complaints pile up: it’s left open when it shouldn’t be, locked when someone has actually paid for their session, or stuck with the same access code scribbled on a whiteboard for months on end.

Arrival instructions are available on the page. A door code gets them inside, but it doesn't tell them where to park, which buzzer to press, or which floor they need. If that information is buried in a chat thread from three days ago, it will inevitably go missing just as your guest is standing on the doorstep.

In Italy, the clock starts ticking only once your guest has actually arrived. By law, hosts must report the details of everyone staying under their roof to the local police headquarters, or Questura, even if it is just for a single night. The deadline is calculated from the moment the guest physically arrives. Trying to copy these details by hand the following evening from a hastily snapped photo of an ID is the classic way to miss a deadline or mistype a digit.

If a submission fails, retry it from the dashboard. When a report to the authorities fails to send, it doesn't make a sound. It just stays silent. You only notice it when you check the status, or when a reminder lands in your inbox. In Italy, the legal risk lies with the deadline, not the platform you use.

Campsite barrier access for pre-booked guests. At a campsite, the barrier is your first point of contact. If there is no one at reception during the night, you are left with a choice: leave it open for everyone or keep it closed to everyone. Neither of those options works particularly well.